Tips & Tricks on How to Fix Outlook Not Working on iPhone

1. 6 Simple Checks to Fix Outlook Not Working on iPhone

If you have encounter this problem, do not hurry to try the advanced ways. There are some simple checks you can use at the first time. Please note that if there is something wrong with the software or hardware, the methods in this part are not enough to help you.
Way 1. Check Mail Days to Sync Settings

Now check the related settings first.

Step 1: Go to Settings -> Passwords & Accounts.

Step 2: Tap the Outlook account that you have already set up and select Mail Days to Sync.

Step 3: Choose No Limit. You can also choose other options shown here. But all your emails will sync if you choose No Limit.

Step 4: All your emails will sync in a while after choosing an option.


Way 2. Action Required to Sync Email

If you are missing all your emails then you may have forgotten to connect your Outlook account to the stock Mail app.

Step 1: First, open the email that you received from Microsoft.

Step 2: Tap "Continue using this email app" that will be at the bottom of the email. This will connect the account to the Mail app.


Way 3. Disable Do Not Disturb

If you have enabled Do Not Disturb, you will not get any email notifications on the lock screen. So, check and disable it.

Step 1: Go to Settings -> Do Not Disturb.

Step 2: If it is on, toggle it off. You can also do this from Control Center.


Way 4. Reset Network Settings

There might be an issue with network settings on your iPhone. Reset it and see if the problem gets solved or not.

Step 1: Go to Settings -> General.

Step 2: Scroll down and tap on "Reset".

Step 3: Now, tap on "Reset Network Settings" and enter the passcode and confirm.


Way 5. Enable Fetch New Data

If you are not receiving any email, you need to check and enable Fetch New Data.

Step 1: Go to Settings -> Passwords & Accounts.

Step 2: Tap on Fetch New Data.

Step 3: Toggle on "Push". This will push new data to your iPhone from the server.


Way 6. Toggle Airplane Mode on and off

This method has been effective in solving network issues that arise on your iPhone. If Outlook is not working properly, the chances are that there is an issue with your network.

Step 1: Open Settings and toggle on Airplane Mode.

Step 2: Wait for a few seconds and then toggle off Airplane Mode.

You can also do this from Control Center. From the Control Center, just tap on the Airplane Mode symbol to turn it on and off.


2. Fix Outlook Not Working on iPhone with Software-Related Issue

Most of the time, this kind of issue might be caused by some software glitches. So the simple checks on settings cannot solve this for you. Now find more advanced ways in this part to fix it.
Way 1. Reinstall Outlook App on iPhone

You can try to reinstall the Outlook app on your iPhone if you are unable to send or receive emails.

Step 1: Tap on the Outlook app until it starts jiggling.

Step 2: Tap on the (x) symbol at top of the icon to delete the app.

Step 3: After a few minutes, go to App Store and download the app.


Way 2. Remove Outlook Account and Add it Again

Try to remove the Outlook account that you have added before and add it back to solve this problem.

Step 1: Go to Settings -> Passwords & Accounts.

Step 2: Select the Outlook account and tap on "Delete Account".

Step 3: After a few seconds, add the account again.

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